Wirehouse

Wells Fargo’s leaders have been working to assuage public furor after authorities fined the bank for possibly opening more than 2 million retail bank accounts without customers’ approval.

The bank broke SEC rules from March 2013 to May 2015 by using transactions with an affiliate to reduce the amount it was required to keep in its customer reserve account.

Wells Fargo's wealth management unit has changed the way it reports cross-selling, the strategy at the heart of the scandal over its aggressive sales targets, and now reporting assets referred from bank employees.