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Janney Montgomery Scott: It's All About the Team

Asking for help shouldn't be a leap of faith, plus support staff is often eager to take on new roles, said Caitlin Ulmer-Long.


Fee-only advice isn’t just a flash in the pan, according to Caitlin Ulmer-Long, director of private client group administration at Janney Montgomery Scott. She’s noted an increase in the number of fee-only advisors, while noting that there will “always” be a place for brokerage.

Whatever the fee model, she said, the advisor-client relationship is key. To keep that relationship strong, Ulmer-Long recommends empowering support staff to take some of the workload off of the advisor’s plate. Delegating doesn’t have to be a dirty word.

Janney Montgomery Scott is using the introduction of Reg BI as a chance to build new technology to service its clients, she added. With the arrival of new regulation, the firm sees a prime opportunity to introduce new tools to its advisors.

TAGS: Technology
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