Nik-Naks
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I subscribe to a magazine directed toward the affluent. The following are snippets taken from different articles in the latest issue. I thought that some of you might find the information interesting:
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The Quarterly Client Meeting Is A Thing Of The Past
“The most satisfied affluent investors expect to hear from their advisor four times in any six-month period, says Jack May, Senior VP with SEI Investments’ Advisor Network (a provider of wealth management systems to independent advisors). There is really a growing gap between what advisors have historically done and what clients are looking for.” (Dobe: I've never counted birthday cards, anniversary cards, etc. as a client contact.)
A Tale Of Two Bond Portfolios by Jonathan E. Lewis
“It was the best bond portfolio, and the worst bond portfolio. It preserved principal, but lost purchasing power. It generated income, but lost ground to inflation. It was a wealth preservation strategy, but not a lifestyle preservation strategy.” (Dobe: I just thought this was clever.)
Of Reputation And Referrals
“According to a firm that specializes in conducting surveys of the affluent, 27 percent of individuals select an advisor based on the advisor’s or firm’s reputation, 37 percent of individuals select an advisor based on recommendations from friends and family.” (Dobe: Just confirms what we already knew. Working with a reputable firm, helps a lot. Referrals: self-explanatory.)
This taken from CFO Magazine:
"According to a recent report in the Delaware Journal of Corporate Law, corporations that buy back stock from shareholders without disclosing material nonpublic information violate federal securities laws." (Doberman: Hmmm, that's a twist. I never thought about it applying to corporations buying back stock. The article goes on to state that "while no court case has directly addressed this issue, several rulings regarding stock deals at closely-held companies point to the need to disclose material inside information".)
The Quarterly Client Meeting Is A Thing Of The Past<?:NAMESPACE PREFIX = O />
“The most satisfied affluent investors expect to hear from their advisor four times in any six-month period, says Jack May, Senior VP with SEI Investments’ Advisor Network (a provider of wealth management systems to independent advisors). There is really a growing gap between what advisors have historically done and what clients are looking for.” (Dobe: I've never counted birthday cards, anniversary cards, etc. as a client contact.)
Thats interesting, I hadnt heard that before. Just further proof that those of us who think differently can improve client retention, gain referrals, etc.