As the Millennial generation enter their prime earning years and join the ranks of the high-net-worth, they are bringing with them a new set of expectations of the firms managing their wealth. Digital capabilities are no longer just a “nice-to-have” capability—rather they are emerging as a central part of the value proposition for today’s new generation of high-net-worth clients.
This webinar will discuss how leading wealth managers are employing digital initiatives to transform their business and how they are using digital initiatives to build a new value proposition for their “digital native” high-net-worth clients. The session will examine both client-facing initiatives and advisor-productivity initiatives, and will conclude with a roadmap for what digital investments will be required of wealth managers in order to achieve success over the next decade.
The discussion will address:
- How firms are employing digital initiatives to enhance the client experience in areas such as convenience, control, communication, and ability to transact
- How digital initiatives are driving improvements in advisor productivity through new collaboration tools, communication and sales tools, advice tools, and client data analytics
- How firms should approach the trade-off between build vs. buy for developing digital capabilities
Director, Wealth Management Practice
Strategic Advisor, Wealth Management Practice