Just when workers needed them, two remote working tools experienced service interruptions on Monday. GoToMeeting and Microsoft Teams both suffered from errors and problems, according to reports and company-provided status updates.
GoToMeeting posted on its status website that “customers may be experiencing errors” on Monday morning. A few hours later, the service was running normally. Meanwhile European customers of Microsoft Teams were hit with a messaging-related problem, according to reports at VentureBeat and TechCrunch. “We’re investigating the issue,” said Microsoft, in a social media post, as some U.S. workers also reported errors when attempting to use Teams.
As the number of global COVID-19 cases grows, videoconferencing is being put to the test, with more advisors and clients hunkering down during the coronavirus pandemic.