Morningstar Investment Management LLC’s Jim Smith discusses how services are evolving, in-plan vs. out-of-plan approaches to retirement, and ways participant data helps tailor flexible services.
In this video, Fred Barstein is joined by Jim Smith, head of business strategy at Morningstar Investment Management, for a quick conversation on how the retirement income industry has evolved in the past few years, including:
- Strides being made in offering better services at both the participant and plan levels
- The pros and cons of retirement income as an in-plan versus out-of-plan service
- How new participant data is helping shape flexible services tailored to individual participants