Do you ever have clients asking the same questions over and over again? Do they want their information directly and immediately rather than waiting or having a team member assist them? Perhaps they just don’t have time to make a call or want to ask a question in the middle of the night and need easy-to-digest information on their own time.
Media (think podcasts and videos) offers a variety of options for how to leverage your time and that of your staff while fulfilling client needs. Tune in to hear how Craig and Patrick use multimedia to create new opportunities.