How do you track all the info?

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Nov 6, 2009 2:21 pm

I am cold calling a list of 2,500 names and trying to manage all the info.

 
Call date, last live conversation, info learned, spoke with husband/wife, purpose of call, outcome of call, etc.
 
Does anyone have some suggestions for managing the information?  I am usining Excel, but find it a little cumbersome.
 
Thanks.
Nov 6, 2009 2:24 pm

Index cards

 
Print labels by doing a mail-merge from Excel into Word.
Nov 6, 2009 5:12 pm

I use index cards until someone becomes a prospect, then put them into ACT!.  If money is tight, there are all sorts of free CRMs out there.  SugarCRM is one, Zoho I believe has one as well (I could be wrong), but you should be able to find one without much effort.

Nov 6, 2009 5:35 pm

I use Salesforce.com ( excellent ) and best of breed.
for clients and serious prospects.


I use the calendar function on Gmail; for all new prospects and client meetings.

I put all of my leads on the Sunday before the week and if you call someone and they're not in it is super quick to move them up a week or 2.
No one falls through the cracks.

It works great and is free.

You can use Tasks to keep a list of all A prospects etc. and show tasks on the right of the calendar.

Once they become a client and go through the interview etc. I keep all serious notes in Salesforce. I still track of an appointment with them on Gmail Calendar though. 

Nov 6, 2009 6:30 pm

Dash,



I understand how you are using gmail for appts and A prospects.

Tell me more about how you are managing the cell activity to 2,000+ contacts.

Is each one a separate contact, appt, or task?

Nov 6, 2009 10:31 pm

I would have all names in a list or card

After a contact if there is any possible reason to call back ; their name goes on the calendar together with their contact info; and they get scratched off the list.
If disqualify prospect; scratch name off list.

Try to get all the names on the list scratched off or on the calendar... low iq theory.

If you meet with prospect from a call back from the calendar ; add notes to your crm/act/salesforce.com (best)

Nov 10, 2009 11:21 am

If you're using ACT you can create a 2nd database to use while coldcalling.  Then when they become a prospect move them to your main database.