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Protocol---Getting client statements?

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Jun 26, 2009 3:03 am

I have read Protocol and my interpretation is that the prior firm must provide the new b/d with client account number and/or most recent statements within two days. Clients must sign a letter of some sort. Says back office will provide.

Has anyone had experience with this. Would be beneficial if we can get out hands on statements. Any advice?

Jun 26, 2009 5:01 pm

you will need statements to ACAT. Rather get them right away than wait…

Jun 28, 2009 12:19 am

Get the statements from the client, a lot easier than from the BD (they are not required to provide you with a statement but are required to acat without an account statement, client signs the forms and your good to go but you will need the account number.)

Jul 1, 2009 4:06 am

How can i find out what firms are part of protocol. Being recruited by someone that is part of it, but they “think” my firm is part of it as well.

  Thanks!
Jul 1, 2009 7:42 pm

Aside from violating the protocol and taking the statements with you, the best suggestion is to have your clients set up with online access at your old firm so they can e-mail thee statements directly to you at your new firm.  In a recent move this sped up the process greatly since clients did not need to locate copies or photocopy them.

Jul 2, 2009 2:00 am

Protocol firms have been known to change a client’s account number during “re-assignment”.  Hard to ACAT when the statement you may have shows an incorrect #…

Jul 2, 2009 2:21 am

Protocol firms have been known to change a client’s account number during “re-assignment”. Hard to ACAT when the statement you may have shows an incorrect #…





exUBS - Who has done that? Does anyone else have any knowledge of this activity. I’ve never seen or heard of such actions at any of the wirehouses.





Jul 2, 2009 2:40 am

MSSB has changed hundreds of accounts numbers of our clients.  We departed MSSB in April.