Backing Up Client Info

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Aug 29, 2009 2:18 pm

Does anyone know how to backup your contact info from a wirehouse?  I know there’s an issue with sensitive data being taken from the office, but even something as simple as contact info and holdings?  I thought about printing 5 client’s info each day, enough to claim that I’m studying the accounts each to to look for opportunities, but not enough to alarm the compliance dept.  My reason for wanting to do this is just incase I were to show up one day and find out there’s been a massive layoff of newbies, I’d like to have something to take to my next firm rather than starting over or trying to remember everybody with no records to go from.

  I know this is walking on thin ice, and I don't want to do anything that could get me into real trouble.  Would it be best just to make a database of client names, telephone numbers, addresses, and AUM (no ssn, no actual holdings, or any other sensitive data)?  That I could print out each month and keep a copy on file at the office and one in a locked file cabinet at home?
Aug 29, 2009 5:29 pm

Follow reg S-P, comply with the protocol and you are fine. I would list name, address, phone numbers only. Paper and pencil works better than electronic imho.

Aug 30, 2009 11:40 am

I would a) get a copy of ACT! or another CRM you prefer and put it on a personal computer or b) depending upon what your firm’s technology provides, pull up your client list and export it to Excel. If you can’t save it to a USB Stick Drive or some other media like a CD, print it off. In either case, adhere to protocol.