ACT! software

Aug 20, 2007 5:31 pm

Hello all, my UBS advisor that I’m interning for is thinking about buying a software called ACT to transfer all his client information from MS outlook to a contact management system. He has his mind set on ACT, but wants to know if we can just transfer everything over from his Outlook to ACT without manually retyping everything in. Or is there another software out there that can do this?

Aug 20, 2007 5:36 pm

Yes and Yes but ACT is sort of the gold standard for contact managment software.

Aug 20, 2007 5:39 pm

I haven't done it in a while, but you should definitely be able to do this.  If you can't, you can export everything from Outlook to a text file, and then import it into Act!.

Maybe someone else that's done it recently can give you better info.

Aug 20, 2007 7:00 pm

Jim, I’ve got experience with your issue…unfortunately, I recently took a vow to no longer post useful information on this site due to all the trolls.

Aug 20, 2007 7:02 pm

Aug 20, 2007 7:03 pm

Aug 20, 2007 7:04 pm

[quote=joedabrkr] [quote=DAtoo]Yes and Yes but ACT is sort of the gold standard for contact managment software.[/quote]

About 10 years ago it was.

Your showing your age.
[/quote]

The word is you're--but perhaps your finger bleeding made the keys slippery.

ACT upgrades its software and is still the state of the art.

You wouldn't need it, what with being able to keep track of your customer on a 3 by 5 card.

Aug 20, 2007 7:10 pm

It is truly disheartening to log in every Monday and see that the wife’s potion hasn’t kicked in yet… One can only hope-any day now…

Aug 20, 2007 7:11 pm
DAtoo:

[quote=Indyone]Jim, I’ve got experience with your issue…unfortunately, I recently took a vow to no longer post useful information on this site due to all the trolls.

His "experience" is useless--you can do it, and ACT is the gold standard of contact managment software.  Nuff said.

Tell us Indy, did you cut your finger and exchange blood with the other dimbulbs?

Took a vow--how childish is that?[/quote]

About as childish as using an advisor forum to advance an anti-advisor platform, I suppose.  Since this has become a forum for sparring, I'll come here to spar, but I'm not handing out anything of value on a forum that includes trolls like little willy and nancy/GGGR/et al.

Aug 20, 2007 7:31 pm

[quote=Indyone]

About as childish as using an advisor forum to advance an anti-advisor platform, I suppose.  Since this has become a forum for sparring, I'll come here to spar, but I'm not handing out anything of value on a forum that includes trolls like little willy and nancy/GGGR/et al.[/quote]

Ive been around for more than thirty five years and I've been reading this forum for a couple of years.

I have yet to see you contribute anything valuable.  Please don't let the door hit you on your butt on your way out.

Aug 20, 2007 7:34 pm

[quote=DAtoo]Ive been around for more than thirty five years and I’ve been reading this forum for a couple of years.

I have yet to see you contribute anything valuable.  Please don't let the door hit you on your butt on your way out.[/quote]

Ooooooo....fight fight!!

Aug 20, 2007 7:36 pm

[quote=CAPM][quote=DAtoo]Ive been around for more than thirty five years and I’ve been reading this forum for a couple of years.

I have yet to see you contribute anything valuable.  Please don't let the door hit you on your butt on your way out.[/quote]

Ooooooo....fight fight!!

[/quote]

Nah, I promise to never engage in a battle of wits with a soul who is unarmed.

Bring me somebody bright to talk to......please.

Aug 20, 2007 7:42 pm

Aug 20, 2007 7:45 pm

Bring me somebody bright to talk to......please.

There is a world of them out there. But first you must put down the mouse, get out of your seat, and walk out your front door. Its called socializing- and interacting with your two mutts dont count...

Aug 20, 2007 7:52 pm

[quote=DAtoo

Nah, I promise to never engage in a battle of wits with a soul who is unarmed.

Bring me somebody bright to talk to......please.

[/quote]

Maybe you can find some friends in that psych ward you call a home.......or maybe you can get some imaginary friends, I hear they don't judge as much.........

Aug 20, 2007 7:55 pm

[quote=CAPM][quote=DAtoo

Nah, I promise to never engage in a battle of wits with a soul who is unarmed.

Bring me somebody bright to talk to......please.

[/quote]

Maybe you can find some friends in that psych ward you call a home.......or maybe you can get some imaginary friends, I hear they don't judge as much.........

[/quote]

Isn't it a joy to watch somebody who knows how to cut and paste!

Aug 20, 2007 8:07 pm

[quote=JimYoung]Hello all, my UBS advisor that I'm interning for is thinking about buying a software called ACT to transfer all his client information from MS outlook to a contact management system. He has his mind set on ACT, but wants to know if we can just transfer everything over from his Outlook to ACT without manually retyping everything in. Or is there another software out there that can do this?[/quote]

Jim, I don't know about rolling everything over from Outlook, but I do highly recommend Act for Advisors.  You need the basic ACT software and then the Act for Advisors is an overlay that is customized for financial advisors and insurance agents.   It's well worth the costs.

Aug 20, 2007 8:09 pm

I use ACT with the Advisor overlay.  Lots of useful tools and we did transfer information from Outlook and excel.  We had the ACT team walk us through it, so not to lose any info.  

Aug 20, 2007 8:12 pm

Maybe you can find some friends in that psych ward you call a home.......or maybe you can get some imaginary friends, I hear they don't judge as much.........

Well, MOST forums have an edit feature, but I guess we're doing cost-saving.........

I posted it again for your benefit.  Where's your friend, william1?  Must be another one of your personalities, Sybil.......

Aug 20, 2007 9:14 pm

Bunny, do you have problems with ACT running very SLLLLLOOOOOWWWW?

Aug 20, 2007 9:54 pm

[quote=Analyst]

I haven't done it in a while, but you should definitely be able to do this.  If you can't, you can export everything from Outlook to a text file, and then import it into Act!.

Maybe someone else that's done it recently can give you better info.

[/quote]

That’s exactly correct.

When you import it you need to be sure you set up your mapping correctly. Nothing to it. I do it all the time with the excel files I get from Sales Genie. Tell the guy to pay the $300 it takes for annual unlimited tech support. It will pay for itself many times over if he intends to really put the pedal to the metal with the program.

Aug 20, 2007 10:27 pm

[quote=bspears]Bunny, do you have problems with ACT running very SLLLLLOOOOOWWWW? [/quote]

No. It seems to run fine, with the exception that sometimes it doesn't want to close up and I have to task manager it off.  I think I need to update the ACT software as it is about 4 years old.  Not sure it that would also mean an update on the Act for Advisors as well.

I couldn't get by with out the program.  I have a file for each client under the organizer tab and make copies of letters, pdf files of statements and any other reports and documents that I want to scan into the system.  They have nifty spreadsheet that I use to update cost basis and portfolio holdings, in addition to other assets that are not brokerage. 

Aug 21, 2007 2:11 am
DAtoo:

[quote=Indyone]About as childish as using an advisor forum to advance an anti-advisor platform, I suppose.  Since this has become a forum for sparring, I’ll come here to spar, but I’m not handing out anything of value on a forum that includes trolls like little willy and nancy/GGGR/et al.

Ive been around for more than thirty five years and I've been reading this forum for a couple of years.

I have yet to see you contribute anything valuable.  Please don't let the door hit you on your butt on your way out.[/quote]

I've defended your right to post, even when you're being an obvious asshole.  I'll leave it to the forum regulars to determine who's provided value here.  I'll be back from time to time to keep you in your place, but meanwhile, it's refreshing to have a forum that's not polluted by trolls and will stay that way.

Aug 21, 2007 2:18 am

I have been using ACT! since version 1.0 in the early 90's and have used most of the versions up to and including the most recent one. Here are a couple of things to be mindful of:

- I found that the latest version is unstable and often froze my laptop. My laptop at the time was state of the art for processor, memory, etc.

- Transferring contacts between Outlook and ACT is a breeze. ACT will walk you through it step by step.

- Do not delete your existing Outlook database for several months, and in fact back it up to hard media before you start the transfer to ACT.

- Back up ACT at the end of each day to a separate file on your hard drive. If you do not and it freezes on you, you may lose data and be unable to recover it. Back up ACT at the end of each week to hard media and always keep your hard media until you have a new permanent back-up. ACT makes backing up your files easy and quick.

- ACT is the gold standard for contact mgt. for small individual users/groups but it is not the gold standard beyond that class of users. Many superior applications exist for medium and small groups of users.

- You may want to trial Outlook with Business Contact Manager. It is an attempt to make an ACT like interface out of Outlook. In my opinion, ACT is superior though.

- A close second to ACT is Goldmine. Goldmine has some features that are usually a step or two ahead of ACT. However, ACT has a MUCH larger user base and consequently has more add-on's, and customizations (such as the Advisor version).

Hope this helps.

Aug 21, 2007 2:23 am

[quote=Indyone]

meanwhile, it's refreshing to have a forum that's not polluted by trolls and will stay that way.[/quote]

That translates into it's nice to sit around with my fellow rapists and not have to hear somebody talking about victim's rights or such basic things as going to bed at night knowing you did the right thing.

Aug 21, 2007 3:01 am
DAtoo:

[quote=Indyone]meanwhile, it’s refreshing to have a forum that’s not polluted by trolls and will stay that way.

That translates into it's nice to sit around with my fellow rapists and not have to hear somebody talking about victim's rights or such basic things as going to bed at night knowing you did the right thing.[/quote] I think I've made it clear in past posts that I hold both a CPA and a CFP designation, so in addition to the code of ethics I live by in this industry, I live by two others that are frankly tougher.  There's no doubt that others here and there conduct their business in a different manner than I do.  I've never made the first cold call, but I'll absolutely defend a rep's right to if that's the way they choose to conduct their business.  Little willie thinks that it should be illegal, or at the very least unethical.  Little willie apparently has never heard of the DNC list and doesn't understand that everyone has a choice.  I don't pass judgement on how others conduct their business as long as it's within compliance guidelines.

I sleep well each night.  There's a reason that my clients don't leave and trolls like little willie have no effect on their loyalty.  I do the right thing. Period.  Little willie can profess all day long that she's only interested in truth and justice.  I know better.  Willie was wronged by an Ameriprise broker and has decided to take revenge on an entire industry.  I resent being tarred with that brush when I know how I run my business and I will continue to come here to counteract such propaganda masquerading as "victim's rights".

You're welcome to stay here and post your opinions as long as the moderator thinks you're staying within the lines.  I'll continue to visit both forums, but I'm not going to post anything helpful for the disruptive trolls here.

Aug 21, 2007 3:04 am
Indyone:

[quote=DAtoo][quote=Indyone]meanwhile, it’s refreshing to have a forum that’s not polluted by trolls and will stay that way.

That translates into it's nice to sit around with my fellow rapists and not have to hear somebody talking about victim's rights or such basic things as going to bed at night knowing you did the right thing.[/quote] I think I've made it clear in past posts that I hold both a CPA and a CFP designation, so in addition to the code of ethics I live by in this industry, I live by two others that are frankly tougher.  There's no doubt that others here and there conduct their business in a different manner than I do.  I've never made the first cold call, but I'll absolutely defend a rep's right to if that's the way they choose to conduct their business.  Little willie thinks that it should be illegal, or at the very least unethical.  Little willie apparently has never heard of the DNC list and doesn't understand that everyone has a choice.  I don't pass judgement on how others conduct their business as long as it's within compliance guidelines.

I sleep well each night.  There's a reason that my clients don't leave and trolls like little willie have no effect on their loyalty.  I do the right thing. Period.  Little willie can profess all day long that she's only interested in truth and justice.  I know better.  Willie was wronged by an Ameriprise broker and has decided to take revenge on an entire industry.  I resent being tarred with that brush when I know how I run my business and I will continue to come here to counteract such propaganda masquerading as "victim's rights".

You're welcome to stay here and post your opinions as long as the moderator thinks you're staying within the lines.  I'll continue to visit both forums, but I'm not going to post anything helpful for the disruptive trolls here.

[/quote]

Let me see if I have this right.  You have a CPA and a CFP and that makes you honest?

Give me a break--you're as sleazy as the sleaziest who post here because every time a sleazey story is told you chuckle and high five the unethical behavior.

Aug 21, 2007 3:08 am

DAtoo, Are you implying that you “know our customers”? I seem to remember that criterion is important, somehow.

Aug 21, 2007 3:30 am

Willie was wronged by an Ameriprise broker and has decided to take revenge on an entire industry.

Hmmm, I'm surprised she didn't get along better with RJRiley on the sux site since they had so much in common? RJ, screwed over by amex when charged exhorbitant late fees on his credit card: amex: leave home without it!

Aug 21, 2007 4:49 am

For Christ's sake, can't you guys even leave a thread about boring software alone?   I guess not.   

Aug 21, 2007 6:49 pm

[quote=Dust Bunny]

For Christ's sake, can't you guys even leave a thread about boring software alone?   I guess not.   [/quote]

I was thinking the same thing...in all seriousness, I am looking to buy CRM software, so is Act for Advisors a good program?  I am footing the bill if that matters........

Aug 21, 2007 7:21 pm

I like it.   You can download a demo, I think.  It just overlays the ACT regular software.   It's been a while, I believe the cost for both was about $400.  I rarely use the insurance portion of it but it does look pretty powerful.   The downside is that there isn't much in the way of instruction manuals so you are kind of on your own.

Looks like the moderators have awoken from the dead.

Aug 22, 2007 3:19 am

I’ve got an MS access DB that I put together that sorts my contacts by ‘follow-up date.’  Basically, I come in to work and click my way through my follow-ups for the day as I make the calls (sorted by time).  I am really interested in ACT, but I MUST have a system to replicate this… is it in there?

Aug 22, 2007 5:31 pm

[quote=Guests]

[quote=Indyone]

About as childish as using an advisor forum to advance an anti-advisor platform, I suppose.  Since this has become a forum for sparring, I'll come here to spar, but I'm not handing out anything of value on a forum that includes trolls like little willy and nancy/GGGR/et al.[/quote]

Ive been around for more than thirty five years and I've been reading this forum for a couple of years.

I have yet to see you contribute anything valuable.  Please don't let the door hit you on your butt on your way out.

[/quote]

Please cut us an effin break! Every long term poster here knows the high value Indyone brings to the forum. That he is disgusted with the most recent troll infestation, well.... who isn't?

Aug 22, 2007 6:12 pm

I am thankful we still have good posters such as BG, Right, Indy, and The Judge who are still around. It would be a sad day to think they have all abandoned this site...

Aug 22, 2007 6:21 pm

[quote=blarmston]

I am thankful we still have good posters such as BG, Right, Indy, and The Judge who are still around. It would be a sad day to think they have all abandoned this site...

[/quote]

Add yourself, Dust, Joe, mike and  a few i'm sure I've missed to that list.

Aug 22, 2007 10:02 pm

BG, thanks for the vote of confidence.  Likewise, I'll continue the lovefest by admitting that I try never to miss one of your posts.  Other fine names have been mentioned and I'm sure we've missed more.  I haven't completely abandoned the ship, but the fact that I'm playing more on Bobby's playground (and you all know I've had a few issues with him in the past), speaks volumes about what I think of what has happened on this forum.  Sad thing is, I've come to like Bobby, even though I sometimes have had to chastise him for insensitive remarks.  Most of his stuff is tounge in cheek anyway.

Bottom line is, his forum is free of Putz and little willie and that makes it a breath of fresh air.  I couldn't care less if he gets my IP if I can post without little willie's nonsense ruining the thread.  I'll hang around, but for the time being, I'm spending more time over there.  Until willie is gone, the mods haven't got control of this forum.

Aug 22, 2007 10:12 pm

I say we all meet up somewhere for a weekend of practice management breakout sessions and Jack and Cokes. Think about it- spending some time talking about best practices and then bellying up to a bar to toss back Irish Car Bombs.

Who's in?

Aug 22, 2007 11:33 pm

What part of the Country?

Aug 23, 2007 12:48 am

Aug 23, 2007 2:31 pm

I say we meet somewhere like Omaha- smab dab in the middle. There are a couple joints down by the water that we could get into some trouble at…

Aug 23, 2007 3:23 pm

Nov. 29, 2004

Please note that this idiot has nothing better to do with their time. Make sure these days to take notice of when the poster joins the forum. For some reason, all the morons have Nov 29th as their default start date...

Once again, quite pathetic that one chooses to fill their time with this garbage...

Aug 23, 2007 4:25 pm

[quote=blarmston]

I say we all meet up somewhere for a weekend of practice management breakout sessions and Jack and Cokes. Think about it- spending some time talking about best practices and then bellying up to a bar to toss back Irish Car Bombs.

Who's in?[/quote]

Me..........ahh Irish Car Bombs..........

Aug 23, 2007 6:48 pm

i reccommend that you keep your act, or a copy of it on your laptop also. this way you can take your information home with you…or if you ever decide to leave

Aug 23, 2007 7:22 pm

I work at an indy, and ALL my stuff is on my laptop, I have no non-compete, and the OSJ told me a laptop was fine…

Aug 23, 2007 9:04 pm

[quote=CAPM]I work at an indy, and ALL my stuff is on my laptop, I have no non-compete, and the OSJ told me a laptop was fine…[/quote] Isn’t that refreshing?  I intend to add a couple of people two the two that are already here, and when I do, there will be no non-compete mentioned.  It will be a fun place to work at…that no one WANTS to leave…

Aug 29, 2007 4:55 pm

I say ACT! is great if you already have a big book of business… otherwise I’d use the Bill Good Marketing System