Dress code in the office... for Independents

Nov 25, 2009 5:40 am

So in my prior days, it was all Suits at ameriprise, an insurance house and a wirehouse.

Now that I am RIA, and have my own office.... there are days where i just come in to do the work in jeans and a polo, or slacks and a shirt.

If i have meetings that day in person, i will put on a suit.

but if I am having a review meeting via phone, or prospecting day... I dont dress up tooo much.

Wonder about others' experiences.

Nov 25, 2009 5:45 am

Same…

  You are not going to accidentally walk into our office... I have had one walk in in the past year and that was more of a crappy referral(guy asked his neighbor who he used, client gave him my info, neighbor showed up at my office, 2 days later client returned my call and said he told his neighbor... I had button down and slacks on that day)..   Days with no appts and just calls, is normally jeans and something comfortable... But always have a suit hanging in the office just in case.
Nov 25, 2009 12:37 pm

Not quite “independent”, but I’m an Ameriprise P2 so its close…

  ...button down shirt and dress pants just about every day.  If a top client comes in or if I'm trying to get a big rollover or something I'll throw on the suit but for the most part its a nice shirt and dress pants.
Nov 25, 2009 1:23 pm

I get out of the office a lot around town (small town), so I never wear jeans or anything real casual.  I will sometimes go without a tie, btu I always have a dress shirt and dress pants if not a suit.  I almost always wear a jacket unless it’s the middle of summer (but I have it with me).

Nov 25, 2009 1:35 pm

Suit everyday without a tie.  I’ll put a tie on for prospects and some clients.  I’m an RIA and former wirehouse guy (where I wore a suit and tie every day).  I’m in a major metro area, so I think prospects and clients have certain expectations about how a financial professional should be dressed.  I also think it sets the right tone for me.  I don’t want my office to be the place where I’m kicked back and relaxed in a pair of jeans.  It’s a work environment and I’m there to do business. 

Nov 25, 2009 1:58 pm

I’m in a high rise and I wear what most of the people I see in the elevator wear. After too much coffee, I tend to be chatty, so I sometimes will chat on the elevator -I don’t want to look like a maintenance worker.

Usually -I am in kakis and a golf shirt. I usually get the comment -going to play golf? Then I give them my pitch and why I get to dress the way I want.




Nov 25, 2009 2:05 pm

After working in a bank for the past 10 years always a suit and tie.

  Now an indy I just wear Jos A. Banks dress shirts and pants...no jacket and tie ever again.   Don't forget the MontBlanc LeGrande RollerBall (they write like crap however customers like it). One day I left it at home and was writing with a bic pen. Two customers that day asked where the MontBlanc was...From that day foward I never forget the MontBlanc.   I think if everything is high end (office, furniture, ect.) they don't care if you wear a suit and tie. I also feel that customers are more relaxed when you are not in a suit and tie...they open up more.
Nov 25, 2009 3:12 pm

Khakis, golf shirt and docks.

Nov 25, 2009 3:20 pm

Suit and Tie.

    Sometimes a feather boa
Nov 25, 2009 3:33 pm

[quote=on my own]

Don't forget the MontBlanc LeGrande RollerBall (they write like crap however customers like it). One day I left it at home and was writing with a bic pen. Two customers that day asked where the MontBlanc was...From that day foward I never forget the MontBlanc. [/quote]   MontBlanc's are overrated.  All black and silver and chrome and platinum and most of them don't write any better than a $2 rollerball from WalMart.    Do yourself a favor and when you're ready to buy your next pen check out this place:   www.fountainpenhospital.com   Visconti's are wonderful writing pens as are the Delta's and the Pelikan's.  Client's notice that MontBlanc white star on the top of the pens.  That's it.  You pull out a pen made with woven horse hair (Equus - Graf Von Faber Castell) and your clients will notice it for the artistic appeal, not just the trademark white star.   If you have to have the white star, at least look at the Starwalker collection where the star is laser etched into a mound of crystal on the top of the pen and seems to float.    Oh, and learn how to use a fountain pen, not the rollerball.  Your older clients will get a kick out of seeing a someone under 60, assuming you are, using a style of pen they haven't seen since the 50's when the ballpoint pen became popular. 
Nov 25, 2009 4:35 pm

I think the bottom line is not WHAT you wear, but how you LOOK.  If you wear really nice, well-tailored casual clothes, and have a well-appointed office, you will be better off than the guy in a 12 year-old suit two sizes too small (or too big) made of “no-wrinkle blend”, with the fake-silk (poly) tie bought at Walmart, and socks that don’t coordinate, working in a stinky little office with bare walls and piles of paperwork everywhere.

Nov 25, 2009 4:52 pm

[quote=B24]I think the bottom line is not WHAT you wear, but how you LOOK.  If you wear really nice, well-tailored casual clothes, and have a well-appointed office, you will be better off than the guy in a 12 year-old suit two sizes too small (or too big) made of “no-wrinkle blend”, with the fake-silk (poly) tie bought at Walmart, and socks that don’t coordinate, working in a stinky little office with bare walls and piles of paperwork everywhere.

[/quote]

Man…you’ve been to my office?
Nov 25, 2009 5:44 pm

Never a tie or suit and definately not jeans.  I often get mistaken for a golf pro as I always wear golf pants and a golf shirt or sweater. 

Nov 25, 2009 5:49 pm

[quote=SometimesNowhere]



[quote=B24]I think the bottom line is not WHAT you wear, but how you LOOK. If you wear really nice, well-tailored casual clothes, and have a well-appointed office, you will be better off than the guy in a 12 year-old suit two sizes too small (or too big) made of “no-wrinkle blend”, with the fake-silk (poly) tie bought at Walmart, and socks that don’t coordinate, working in a stinky little office with bare walls and piles of paperwork everywhere.

[/quote]Man…you’ve been to my office?[/quote]



I forgot the smoldering cigarette butt inside the old coffee cup full of butts and ashes. It’s a good look!
Nov 25, 2009 10:04 pm

Humn, so lets take this another step...

My clients always notice my watch and a pen.....

What do you use?

I usually wear a movado or a submariner copy to the office. I remember my biggest lesson was when I was a greenpea, 6 months in, met with a client that came as a result of cold call. 1mil investable. The first meeting that I put on a nice watch... vs a decent fossil, the client's wife noticed and made a comment.

As far as pens, I always have a decent pen, mostly keep a few metal parker pens that are like $25 bucks or so... nothing more expensive, dont want to lose them. At the very lease, a few nice roller balls.

Nov 25, 2009 10:21 pm

Mak, I agree.  I consider pens and watches to be “accents” to your office and wardrobe.  I would shy away from the Rolex thing (sends the wrong message), but something tasteful and “mature” (as opposed to the “Swatch” watch from 1985 - sorry I know some of you weren’t born yet…).  Same thing with pens.  Although I don’t like the cheap Cross and Waterman sets you get as gifts at Christmas.  They look like something you could buy at CVS behind the glass display.

  Shoes are also a big thing.  Make sure they are real leather, are always clean and shined, and not too "trendy".  Women definitely notice shoes.
Nov 25, 2009 11:06 pm

I agree. Clients size you up in the first 10 seconds…then they validate their first impression by your actions and what you say. You have to look professional/successful but not too over the top.

Nov 25, 2009 11:23 pm

Depends on the area, on the account. I upgraded my car to an Audi A4 - used. The SBO’s I dealt with noticed, and not necessarily in a good way.



I wear JosBank suits/ties, a nice gold watch (Baume Mercier) - but noting I need a high class pen, now - … but my office is as basic EJ as you get. My awards, my degrees, the articles written about me are on the wall on the way to my desk but that’s it. Again, I’ve had clients suggest the reason they came to my place specifically was because I didn’t have the leather seats, mahogany, etc. Every time they come in, their name is big letters on the big grease board, sitting on a tripod, with an agenda about what we’ll be talking about.



Now, I don’t do the alphabet soup clients … but they are definitely HNW. They don’t appreciate people that put on airs, because they don’t. The attraction, needless to say, is mutual. Everything I do, is about them … and I think they “get” that.

Nov 25, 2009 11:36 pm

[quote=Spaceman Spiff]

Oh, and learn how to use a fountain pen, not the rollerball.  Your older clients will get a kick out of seeing a someone under 60, assuming you are, using a style of pen they haven't seen since the 50's when the ballpoint pen became popular.  [/quote] Spaceman-Thanks for the tip.
Nov 25, 2009 11:43 pm
LockEDJ:

Depends on the area, on the account. I upgraded my car to an Audi A4 - used. The SBO’s I dealt with noticed, and not necessarily in a good way.

I wear JosBank suits/ties, a nice gold watch (Baume Mercier) - but noting I need a high class pen, now - … but my office is as basic EJ as you get. My awards, my degrees, the articles written about me are on the wall on the way to my desk but that’s it. Again, I’ve had clients suggest the reason they came to my place specifically was because I didn’t have the leather seats, mahogany, etc. Every time they come in, their name is big letters on the big grease board, sitting on a tripod, with an agenda about what we’ll be talking about.

Now, I don’t do the alphabet soup clients … but they are definitely HNW. They don’t appreciate people that put on airs, because they don’t. The attraction, needless to say, is mutual. Everything I do, is about them … and I think they “get” that.

I live in a small town affluent town in the Southeast where it is all about status...example my Lexus is bigger than yours. I come from a small farming town up in the Northeast and my values are different however where I have lived the last 15 years it a more superficial town
Nov 27, 2009 12:24 am

Both great points. My area has a lot of wealth (southern New England coastline), but much of it is hard working business owners, people that inherited family businesses (“working” businesses like marinas, farms, etc.), and some very good life-long savers (quiet millionares). Many of them drive minivans, pickups, SUV’s, Subarus, etc. Yes, there are some Audi’s and Lexus’ and the like. But I am often amazed at the lack of visible wealth among some of the very wealthy in my area. Some of them get very annoyed with a few guys at MSSB/ML/WS, etc. that drive “fancy cars” and have the plush offices and brag about it. However, they also appreciate people that are experienced and know what they’re doing. So there is that balance between being “polished” and “successful” and simply appearing being arrogant.

Nov 27, 2009 8:23 pm

Yeah. He makes 100k a month though so its nothing.

Nov 27, 2009 10:25 pm

http://www.amazon.com/Blancpain-Fifty-Fathoms-Tourbillon-5025-3630-52/dp/B002BH37F0/ref=sr_1_4?ie=UTF8&s=watches&qid=1259360570&sr=1-4

is more my style. =) Plus its 30% off on amazon. =)

Nov 28, 2009 8:19 am


…button down shirt and dress pants just about every day. If a top client comes in or if I’m trying to get a big rollover or something I’ll throw on the suit but for the most part its a nice shirt and dress pants.[/quote]





plus 1…but I usually throw on the sport coat as well when it’s cooler . Just bought a few on sale at Brooks Brothers.



I now have only 1 really nice suit (BB as well). It only gets worn for a new prospect or an important networking meeting.   Even though I’ve been in this business a long time, a nice suit makes me feel more confident.



I agree with some of the other posters about having the nice pen, watch, shoes etc…those things do make a difference especially with the women.   We do live in a material world and image is everything in this business.
Nov 29, 2009 12:55 am

[quote=Omar]

 
...button down shirt and dress pants just about every day.  If a top client comes in or if I'm trying to get a big rollover or something I'll throw on the suit but for the most part its a nice shirt and dress pants.[/quote]


plus 1...but I usually throw on the sport coat as well when it's cooler . Just bought a few on sale at Brooks Brothers.

I now have only 1 really nice suit (BB as well). It only gets worn for a new prospect or an important networking meeting.   Even though I've been in this business a long time, a nice suit makes me feel more confident.

I agree with some of the other posters about having the nice pen, watch, shoes etc.....those things do make a difference especially with the women.   We do live in a material world and image is everything in this business.[/quote]   I've always found BB to be a little grandpa ish..
Nov 29, 2009 2:05 pm

[quote=Squash1] [quote=Omar]



…button down shirt and dress pants just about every day. If a top client comes in or if I’m trying to get a big rollover or something I’ll throw on the suit but for the most part its a nice shirt and dress pants.[/quote] plus 1…but I usually throw on the sport coat as well when it’s cooler . Just bought a few on sale at Brooks Brothers. I now have only 1 really nice suit (BB as well). It only gets worn for a new prospect or an important networking meeting.   Even though I’ve been in this business a long time, a nice suit makes me feel more confident. I agree with some of the other posters about having the nice pen, watch, shoes etc…those things do make a difference especially with the women.   We do live in a material world and image is everything in this business.[/quote]



I’ve always found BB to be a little grandpa ish…[/quote]



I agree. They have great quality, and I do buy ties there, but their clothes always seem to fit like I am wearing my father’s suit or something. They were always traditionally a “mature man’s” tailor, but I’m not sure if they’ve adapted with the times. Wealthy guys aren’t all “fat and happy” anymore like they used to be. I’ll admit, I haven’t tried any clothing on from BB in years (other than buying ties) - maybe they have changed.
Nov 29, 2009 3:51 pm

I agree re: Brooks Brothers.  Their clothes don’t fit me very well.  I
really like Charles Tyrwhitt.  Great quality and reasonably priced. 

Nov 29, 2009 7:50 pm

Hate to see what you consider expensive…

Nov 29, 2009 9:04 pm

[quote=Squash1]Hate to see what you consider expensive…[/quote]

4 dress shirts for $200.  I don’t think $50 per dress shirt is too much to spend for something high quality that looks great and will last.  You can get a charcoal striped suit for $350 and an Italian herringbone for $600.  Decent prices for the quality in my book. 

Not trying to sound like a snob, but I wouldn’t be caught dead in a Men’s Warehouse or any other discount suit stores.  I’d rather pay for something that will look sharp and last for years.  I consider it an investment in my business since, as others on this thread have noted, appearances do matter. 

That said, I think you can go too far. $3000 Armani suits are inappropriate and can look too slick.  Every advisor and market is different, so to each his own.  What I wear might not fly in a suburban area.  Whereas khakis and golf shirts would definitely not fly in my market (major metro area). 

Nov 30, 2009 12:11 am

Really, this is a pointless discussion.  There is no one size fits all answer.  Tailored suits, BMWs and a gold watch wouldn’t fly in my market and I seriously doubt I ever lost a prospect based on my attire.  My market accepts dockers and a decent button shirt (I’m not a golfer, but I’m sure they’d accept that also).  One of my best accounts was transferred from a top-100 Merrill broker in a major metro market.  This client is literally worth probably 70-80 million dollars and his attire of choice is jeans and a button shirt.  I’ve had an appointment with him on a summer day when I rode my motorcycle to work wearing jeans.

  The bottom line is, know your market and dress accordingly.  You should probably dress a bit better than your clients, but showing them up by dressing like a prince and driving a car that is nicer than anything on the local roads will most likely send the wrong message.   I'm convinced that a nice, professional-looking office is more important than what you're wearing or driving.  There's nothing that looks dumber than a double-wide next to your hummer.
Nov 30, 2009 2:47 am
  Black dress, heels, pearls, and some type of fabulous bag, a like Louis Vuitton.
Nov 30, 2009 2:51 am

indyone, what market is that? 

  I dont know, personally, if i am meeting a professional for the first time, they better not be wearing jeans.    Once I know someone can do the work, then I will care less about it, but.... if I know nothing else of them... they better make a damn good first impression.    The first thing I check out on people are how they are dressed, the shoes, and a watch.
Nov 30, 2009 3:01 am

Rural midwest.  Trust me, you'll never get a second meeting with a lot of these guys if you're wearing a suit.  A lot of folks in my market simply don't trust suits.

Years ago before I knew better, I had a new client tell me specifically to lose the suit for our second meeting.  Personally, I don't put much emphasis on what the other guy is wearing as long as it's neat and clean.
Nov 30, 2009 4:04 am

[quote=Indyone]

Rural midwest.  Trust me, you'll never get a second meeting with a lot of these guys if you're wearing a suit.  A lot of folks in my market simply don't trust suits.

Years ago before I knew better, I had a new client tell me specifically to lose the suit for our second meeting.  Personally, I don't put much emphasis on what the other guy is wearing as long as it's neat and clean.[/quote]   Yup, you are right. =)  I dress down depending on who I meet with, and on second meetings, I lose the jacket. 
Nov 30, 2009 4:46 am

I think it depends on who you dealing with and where you are… East Coast probably need a suit… South… a nice jacket… West Coast… flip flops(just kidding)… Midwest is tricky because it is a hodge podge, You have Chicago and suburbs but outside of that Indyone is probably right, a lot of these people hold blue collar jobs where distrust of people in suits(management) comes with the territory…

Nov 30, 2009 3:41 pm

Even in New England (CT/MA/RI, not NH/VT/ME), most of the independants I know are casual dressers.  However, the caveat to that is the little “solo” indy’s are generally casual, but there are a few monster indy’s (one is like 700mm,. the other is over $2B), and they are pretty much just like wirehouses in terms of dress - they are all in suits.  So it depends on location as well as firm size.  I think one of the reasons is that most small solos only have a few hundred clients at most.  The firms I mentioned above probably have a few thousand clients (they serve HNW as well as the masses), and 20+ employees (the bigger one has over 40) so on any given day may have dozens of clients come through the doors.

Nov 30, 2009 7:34 pm

[quote=Indyone]

Rural midwest.  Trust me, you'll never get a second meeting with a lot of these guys if you're wearing a suit.  A lot of folks in my market simply don't trust suits.

Years ago before I knew better, I had a new client tell me specifically to lose the suit for our second meeting.  Personally, I don't put much emphasis on what the other guy is wearing as long as it's neat and clean.[/quote]   I think my area is similar to Indy's.  I had a client refuse to let me into his house until I put my tie back in my truck.      
Dec 2, 2009 2:11 am

[quote=B24] [quote=Squash1] [quote=Omar]



…button down shirt and dress pants just about every day. If a top client comes in or if I’m trying to get a big rollover or something I’ll throw on the suit but for the most part its a nice shirt and dress pants.[/quote] plus 1…but I usually throw on the sport coat as well when it’s cooler . Just bought a few on sale at Brooks Brothers. I now have only 1 really nice suit (BB as well). It only gets worn for a new prospect or an important networking meeting.   Even though I’ve been in this business a long time, a nice suit makes me feel more confident. I agree with some of the other posters about having the nice pen, watch, shoes etc…those things do make a difference especially with the women.   We do live in a material world and image is everything in this business.[/quote]



I’ve always found BB to be a little grandpa ish…[/quote]



I agree. They have great quality, and I do buy ties there, but their clothes always seem to fit like I am wearing my father’s suit or something. They were always traditionally a “mature man’s” tailor, but I’m not sure if they’ve adapted with the times. Wealthy guys aren’t all “fat and happy” anymore like they used to be. I’ll admit, I haven’t tried any clothing on from BB in years (other than buying ties) - maybe they have changed.[/quote]



BB suits are classics that you won’t regret buying. I agree, if you want something a little more stylish, they aren’t for you. Quality is top notch, the non-iron dress shirts are the best and mine still look new after being abused by the cleaners each week.



I have to admit though, I tried on a Hickey Freeman recently and it was a beauty. Couldn’t justify spending $1500.
Dec 2, 2009 4:56 am

Whoever wrote the comment about dressing like a golf pro and talking about your passion for golf when people notice, I can totally relate. I feel all dressed up in golf clothes, and have taken to wearing nice jeans on phone appointment days ( which is most days now).

Indy, suburban west coast sounds like the Midwest. If you don’t lose the tie, you’re a loser. Not a pointless discussion at all, though. It’s nice to validate what comes naturally.

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