No one has time to transcribe calls. But try to relocate something a client said during a recorded conversation—sometimes important for compliance purposes. There’s lots of rewinding going on. Not so with Calltrunk . Calls are recorded from any device — mobile, Skype or the office line — and stored in the company’s cloud-based servers. Users can pull up these calls from their phones or from a PC and search a recording for key terms. Instantly. Pricing is tailored from 8 cents a minute for those who just want to use the app sparingly, to $49.99 a month for unlimited phone and Skype minutes. There’s a 30-minute free trial—just enough for a quarterly check-in with that speed-talking client.
Source URL: http://www.wealthmanagement.com/technology/app-review-calltrunk-instant-replay-phone-calls