Jania Stout, co-founder of Fiduciary Plan Advisors at HighTower, built and automated a stewardship report in her CRM to show all of her clients all the behind-the-scenes work that the firm does on their behalf.
Investors may find themselves doing nothing due to being overwhelmed by too many choices, paperwork, fear of making a poor decision or just being too comfortable with the status quo.
High-growth firms are focused less on profits and referrals, and more on technology training, incentivizing client-facing employees and diversifying their businesses, according to Dimensional Fund Advisors' RIA benchmarking study.
