eMoney/WealthVision

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Apr 19, 2008 5:04 pm

New to this board, so bare with me...Are there other advisors out there that are experiencing problems with eMoney/Wealth Vision connections? The problem that I am having is that the client connections (maybe LPL Client Portal, Fidelity Net Benefits, Bank of America etc.) will go out in the connection console and we will have to update it manually almost everyday. Is this normal? I am confused and frustrated with this technology. Don't get me wrong, I love the aggregation, but this is just too much. I almost feel that I was sold a bag of goods with this technology and it was one of the reasons that I moved to the independent side. Thanks for your time.

Apr 22, 2008 8:54 am

I've heard that the tech support people don't take kindly to verbal abuse.



PS- You are a jerk

Apr 22, 2008 1:08 pm

So Ray what is your problem with this question ?

 
 
 
Apr 22, 2008 1:35 pm

Ray...did I miss something?  Is it not a valid question?

Apr 22, 2008 9:29 pm
lambda:

Ray...did I miss something?  Is it not a valid question?

RayrAY has issues. He was held too much as a baby and developed certain problems. That in addition to the fact that he works for Watchoveryou  I mean AGE oh, now it is Wachovia.
Apr 23, 2008 7:50 am

I'm using wealthvision and have not experienced that problem yet but then again I haven't started to set up client's outside accounts to be aggregated yet since most of their accounts are at LPL. What does LPL and/or eMoney say about your problem? I would imagine that if this was a known issue w/ eMoney/WV that we'd hear about it through the emoney support forums and/or through LPL reps who use it but maybe not?

Apr 25, 2008 12:07 pm

I too have been having some issues.  I was told by Emoney that a new relases is cheduled for the first week of may that will fix these issues.   Let's hope so.

 
This is a great program with lots of potential, but kind of a big task to learn and implement.
Apr 25, 2008 12:33 pm

Apparently there was some issue with the aggegation at the beginning of this week but I am told it has been resolved.

Sep 22, 2008 11:41 pm

::bump:: Do any of you advisors using the street version of eMoney or LPL Advisors using the LPL-customized WealthVision have any new feedback regarding this program?

How complicated is it to set up the data aggregation function?  Have you had any problems with losing data feeds?

Do you charge your clients a fee for access to the WealthVision website and private client's web pages?  Do any of you provide it to clients for free if they generate a certain level of revenue?  Have a certain level of assets?  Have you considered offering a fee waiver(say for a year) for clients who provide qualified referrals?

If you are charging a fee for the service, does LPL facilitate this, or did you have to establish an entirely new billing system?

Sep 24, 2008 12:18 am

I've never had the problems your describing.  Have you double checked with back-office to make sure you're using the correct feeds? 

And as an aside, I'd be careful about charging for e-money.  A few of my colleagues have tried it, and they always tell me, "I can't get anyone on e-money".  It's supposed to be a value added service.  Show your clients that you love them. 

Sep 24, 2008 2:15 am
gvf:

I've never had the problems your describing.  Have you double checked with back-office to make sure you're using the correct feeds? 

And as an aside, I'd be careful about charging for e-money.  A few of my colleagues have tried it, and they always tell me, "I can't get anyone on e-money".  It's supposed to be a value added service.  Show your clients that you love them. 



Not using it yet...just had heard on the grapevine about problems with data feeds being disrupted.  I don't want to fall into the trap of becoming committed to dealing with the hassles of leasing and implementing a buggy product.  That's why I asked.

Interesting comment you make as regards to the pitfalls of charging for client access to the service.  It sounds like it is a lot of work to implement it effectively.  The LPL folks who provide the training make an awfully good case for charging a fee for access to the service.  Do you offer it for free?  How long have you been working with it?  Do you have a staff member dedicated to implementation?  Have you seen your business grow as a result of offering the service?

Sorry for the flurry of questions.  Any thoughts you can offer are most welcome.