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Nov 11, 2006 12:01 pm

I am considering purchasing this program to provide comprehensive portfolio reporting for my clients.  Do any of you use it currently?

Nov 22, 2006 2:00 am

I quit using it about 3 years ago, but used it for 3 years.  What kinds of things do you want to be able to do?

Nov 22, 2006 2:08 am

You are truly an enigma......

Nov 22, 2006 11:07 am

Sorry....  When I went independent 7 years ago, I began using dbCams.  Used it for three years -- it was OK at best, but I was unhappy with their tech support.  We never were able to get it up and fully integrated, and I believe that I and my staff are very tech savvy.  Finally gave up in frustration.


Do you want software that will download client data to prepare reports or are you more interested in client management?  Personally I have given up on an integrated system.  I am using the Bill Good system for client mangement (which I absolutely love) and I'm using Albridge for client reports and integrated information. 


Hope that helps a little more than my late night quick response.


Nov 22, 2006 5:07 pm

I use a legal pad and investment statements. I don't want people focused on the minutiae of each little component on a 90 day basis. I qualify my statement by admitting that I don't do asset-based fee business that requires this type of reporting.

Nov 22, 2006 5:14 pm
OldLady:

Sorry....  When I went independent 7 years ago, I began using dbCams.  Used it for three years -- it was OK at best, but I was unhappy with their tech support.  We never were able to get it up and fully integrated, and I believe that I and my staff are very tech savvy.  Finally gave up in frustration.


Do you want software that will download client data to prepare reports or are you more interested in client management?  Personally I have given up on an integrated system.  I am using the Bill Good system for client mangement (which I absolutely love) and I'm using Albridge for client reports and integrated information. 


Hope that helps a little more than my late night quick response.




Thanks for your thoughts.  I am primarily interested in using the program to provide comprehensive performance reporting and manage and monitor asset allocations.  The contact management features, if they work, are merely icing on the cake.

Nov 22, 2006 5:31 pm

Joe,


I've been using Morningstar's Principia or currently their Morningstar Advisor system for the asset allocation -- not as detailed as Frontier Analytics, but clients really like it, plus most the other folks in town use Frontier, so it gives me a different look.


The dbCams reports are really nice looking, but we could never get the interface to work well, so we were never able to use the reports -- entering everything manually was a pain.


But in the last 3 years, technology and capabilities have changed dramatically, so maybe things work terrifically well now.  I'm delighted with Albridge -- but my needs are pretty simple.  I'd ask dbCams for names of at least 3 users you can contact and talk to about their experiences.  Sorry I'm not a lot of help -- but I was an unhappy camper when I dropped them.



Nov 22, 2006 7:55 pm
OldLady:

Sorry....  When I went independent 7 years ago, I began using dbCams.  Used it for three years -- it was OK at best, but I was unhappy with their tech support.  We never were able to get it up and fully integrated, and I believe that I and my staff are very tech savvy.  Finally gave up in frustration.


Do you want software that will download client data to prepare reports or are you more interested in client management?  Personally I have given up on an integrated system.  I am using the Bill Good system for client mangement (which I absolutely love) and I'm using Albridge for client reports and integrated information. 


Hope that helps a little more than my late night quick response.




Specifically what were the problems you had?

Nov 23, 2006 6:45 pm

I preface this -- this was 3 1/2 years ago.


The interface to automatically import client holdings, etc.  never would work well enough to count on. Tech support was often non-existent to non-interested.  We typically had to manually input most of the data -- was too much work. 

Nov 24, 2006 10:03 am

Thank you.

From what I understand, the reliability of imports often is affected by how well the b/d has produced a quality data stream....

Nov 24, 2006 8:01 pm

Agreed.  My b/d clears through Bear Stearns and they aren't the most progressive on technology, but I also do a lot of direct business.  It just never worked for us -- Albridge has.