Tracking phone calls

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Sep 25, 2009 11:08 pm

Anybody use anything similar to E-Scoreboard to track phone calls?

Sep 25, 2009 11:14 pm

Do you have a screenshot of what the program looks like?

I guess I just track contacts, no's, call-back, and appts set

Sep 25, 2009 11:30 pm

I was trying to do a print screen but the program itself was giving me a hard time.  Here's a link to the website of the company and they have some screenshots on there but I think each firm can get it tailored to their situation:

 
http://www.salesactivitymanagement.com/escoreboard
 
In a nutshell, you're supposed to track your dials, contact made, appointments made from calls, appointments scheduled for the day, appointments held, accounts opened/applications submitted and how much.  What this eventually does is show you the ratio of dollars to dials (i.e., 1 dial equals $20, etc.)
 
It's a pretty good tool and takes just 20 seconds to input. 
Sep 26, 2009 8:25 am

I do it by hand for free.

Sep 26, 2009 11:12 am
army13A:

I was trying to do a print screen but the program itself was giving me a hard time.  Here's a link to the website of the company and they have some screenshots on there but I think each firm can get it tailored to their situation:

 
http://www.salesactivitymanagement.com/escoreboard
 
In a nutshell, you're supposed to track your dials, contact made, appointments made from calls, appointments scheduled for the day, appointments held, accounts opened/applications submitted and how much.  What this eventually does is show you the ratio of dollars to dials (i.e., 1 dial equals $20, etc.)
 
It's a pretty good tool and takes just 20 seconds to input. 
 
What does it cost ? You can do the same thing on an excel spreadsheet for free.
Sep 26, 2009 12:59 pm

It looks like good stuff for a newbie.  I like it, of course it matters what it costs.

How much is your time worth to build a spreadsheet that spits back all those numbers at you?  If the software is $30 and it would take you 3 hours to build a somewhat comparable spreadsheet are you really coming out ahead?