In my last line of work, we had our calls recorded onto the computer so we could listen to them and critique ourselves afterwards. Have any of you done this for yourselves? It was extremely helpful to replay conversations afterwards to pick up on minor things.
The system in my last office was large (100+ phones) and I'm trying to find a small unit to hook up to just my 1 phone. Know of any?
It depends on the state. For most states, only one party has to give consent. I'm one party, so it's fair game.
Don't you have to disclose up front that you will be recording the call?!