Faxing Statements

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Aug 27, 2007 1:12 pm

Bill, If you have someone in your office who is wanting to move their brokerage acct and we call the office they're leaving to have statements faxed to my office, do they have to fax the statements, or can they deny the customers request????

Aug 27, 2007 1:15 pm

You mean you want them to break the law?

Aug 27, 2007 1:56 pm

Not sure what you mean Stan. 

Aug 28, 2007 10:06 am

Now that is the type of information this forum was created for.

Aug 28, 2007 2:21 pm

Thanks Bill.

Aug 28, 2007 5:25 pm

Actually Bill, the client was in my office to transfer their accts.  They didn't have new enough statements, so we called over to the old office.  I put them on speaker and had them ask the office to fax their most current statement to us at my office.  He promptly said he wasn't able to do this and hung up. 

Aug 28, 2007 5:52 pm

Well I guess that further reinforced to your new client why they should be moving their accounts to you...