Closing ratio

Aug 16, 2008 5:38 pm

Hey guys, what do you think about my closing ratio so far?

I started last week and finished my 2nd week this Friday.  As of now, i have opened 3 accounts, the first account 4 days in.  This is my first sales job and honestly I love it.  I work for a private firm, and my boss/mentor has me on his small team.

So far i made about 4000 dials, out of those i probably got about 200 or so contacts, out of 200 contacts I made 24 pitches, and out of 24 pitches I have opened 3 accounts.

Is this good for a newbie?  What were your experiences when you guys first started?  Any tips to help me improve on closing?

Aug 16, 2008 5:47 pm

Nice job. You’ll only get better from there. 

Aug 18, 2008 2:18 am

Sounds like you’re doing great to me for a newb. Just keep at it, don’t let your numbers (contacts) get down even when you start opening more accounts…keep track of your progress like you’re doing and report back every 2-4 weeks if you don’t mind as its interesting (and encouraging) to see how people do when starting out.

   
Aug 18, 2008 3:24 am
fifthstreetz:

Hey guys, what do you think about my closing ratio so far?

I started last week and finished my 2nd week this Friday.  As of now, i have opened 3 accounts, the first account 4 days in.  This is my first sales job and honestly I love it.  I work for a private firm, and my boss/mentor has me on his small team.

So far i made about 4000 dials, That is a lot of dials in two weeks, good job. out of those i probably got about 200 That is about where it should be, nice. or so contacts, out of 200 contacts I made 24 pitches, and out of 24 pitches I have opened 3 accounts.  Don’t take this as a criticism.  3 out of 24 is low.  Now maybe they come in next week and the # goes up.  Not every account happens on the initial pitch, many do not.  Make notes with each pitch as to what the client responds favorably to and duplicate that in each meeting.  Overall you are doing great.  Keep up the effort and enthusiasm and you will be fine.

Is this good for a newbie?  What were your experiences when you guys first started?  Any tips to help me improve on closing?

Aug 18, 2008 3:03 pm

where is the best place to get phone numbers to call? 

  are most people using the phone book and cross referencing it with the Do not call list?
Aug 18, 2008 3:20 pm

Nice work.

  What are you calling with and what are you saying? What are your ticket sizes?
Aug 18, 2008 10:13 pm

How many accounts do you have to open for your broker before you are on your own?

Aug 18, 2008 11:05 pm

Aug 19, 2008 11:22 pm

Hey guys, much thanks for the encouraging words!  Been busy in the past few days. Mondays and Thursdays i work from 8-8pm.   On those days i usually get 500+ dials done, somewhere in the ballpark of 550, usually 30-40 contacts and 1 account or call back.  Tesuday, Wed, Friday days I do a minimum of 350 dials, today I only did 380…

I use D&B leads, also my boss’ and VP’s old accounts.  Hes got cabinets full of leads that seem endless. 

Also i dont have to open any accounts for my boss, hes my mentor and my boss so its a plus.  Every account i open is mine.  Right now my minimum ticket is 200 shares, my max has been 1000. 

I opened another account yesterday but it was a referral from my first client.

Aug 19, 2008 11:28 pm

Old accounts that have been blown up are the best. That is cool of your boss to give those to you. Best of luck with everything man. Do you do UK and US business or just US?

Aug 20, 2008 12:28 am

I only do US as of right now, i have made a few calls to the UK just for the hell of it but im not hardcore like my boss who gets into the office by 5am everyday to call his UK clients.  He calls them from 5am-10am, then from 10am-5pm he does US.

Plus i find UK clients are harder to close due to the w-8 forms, and they have to photocopy their ID, you can close a guy but once you tell him he needs to fill out 2 different forms and also provide a copy of ID he gets a bit hesitant.   The upside is that they are willing to dig deeper into their pockets =D

Aug 27, 2008 1:10 am

Got my 5th account today. 

I actually got it calling the prospect back at the end of the day after he hung up on me earlier.  My mentor got my voice recorder hooked up and we went over my pitches at the end of the day.  Well i missed the buying signals from one prospect…i steam rolled over him and didnt hear/get a chance to close him. 

So i called him back, apologized for being a little too aggressive, summarized my pitch and closed him.  The icing on the cake is that hes sending me 3 out of his 7 accounts thats under performing and that he never gets calls from!!

Aug 27, 2008 1:46 am

Wow, good job!  I need a mentor like that.

Aug 28, 2008 12:21 am

Thanks guys!

Bagged another today!  Used the same strategy as yesterday, guy hung up on me when he couldnt decide.  Called back and closed him.  However this guy is my oldest client, 82 y/o and hes has the smallest position too, ill have to work on him and help him grow.

I find this strategy is great when the prospect is on the fence and gets scared and backs off.  If a prospect straight up doesnt care/want to listen/or refuse to buy then its not effective.

6 down…14 more to go and its not even the end of the month yet!!

Aug 28, 2008 3:14 am

So do you have a set time to open up your 20 accounts?

Aug 28, 2008 3:51 am
fifthstreetz:

Thanks guys!

Bagged another today!  Used the same strategy as yesterday, guy hung up on me when he couldnt decide.  Called back and closed him.  However this guy is my oldest client, 82 y/o and hes has the smallest position too, ill have to work on him and help him grow.

I find this strategy is great when the prospect is on the fence and gets scared and backs off.  If a prospect straight up doesnt care/want to listen/or refuse to buy then its not effective.

6 down…14 more to go and its not even the end of the month yet!!

  What exactly are you pitching?
Aug 28, 2008 4:59 am

I seem to recall that cold prospecing the UK was an activity that was, at best, on shaky legal ground…

Aug 28, 2008 8:00 pm

[quote=iceco1d]

When I was a trainee, I did it in 27 days...

[/quote]   You guys passed your 7 over a month ago and Seth's the only one who's opened his 40 accounts! 
Aug 29, 2008 5:11 am

[quote=newrepd]So do you have a set time to open up your 20 accounts?[/quote]

In 6 months, but the thing is, all these accounts are mine.  For once a firm is not trying to screw over the new guys but actually trying to help.  Because fucking over a newbie is not going to help the firm as a whole.  I just 2nd traded a client of mine and made 500 in commis.  How many of you can say that 1 month in?

And for those that are wondering, im pitching Navios Maritime.  Its a great company, just reported great 2nd quarter earnings, I got my first client in at 8.20, now this stock is at 10.38.  There are also a few other companies that are on our buy list but im not going to disclose that, but IMO Navios is a great buy.

And no, we are not a boiler room…

Aug 29, 2008 1:23 pm

Just curious as to what makes you say that IceCold?

Fifithstreetz is your firm on borad st, wall st or in midtown,o are you not in NYC?

Aug 29, 2008 1:57 pm
fifthstreetz:

I just 2nd traded a client of mine and made 500 in commis.  How many of you can say that 1 month in?  I got my first client in at 8.20, now this stock is at 10.38.

  Sounds like your sh** smells like a dozen roses. 
Aug 29, 2008 2:26 pm

Our office is in Manhattan, if u guys don’t believe me then that’s fine, I could care less, I’m just trying to let fellow newbies know that it’s possible to make it with hard work and the right training, especially if the firm you work at isn’t trying to screw you over.



O btw, got my 7th guy on 100 NM a few min ago. These guys are out there, u just gotta keep dailing and have a sharp pitch.

Aug 29, 2008 5:43 pm
fifthstreetz:

[quote=newrepd]So do you have a set time to open up your 20 accounts?[/quote]

In 6 months, but the thing is, all these accounts are mine.  For once a firm is not trying to screw over the new guys but actually trying to help.  Because fucking over a newbie is not going to help the firm as a whole.  I just 2nd traded a client of mine and made 500 in commis.  How many of you can say that 1 month in?

And for those that are wondering, im pitching Navios Maritime.  Its a great company, just reported great 2nd quarter earnings, I got my first client in at 8.20, now this stock is at 10.38.  There are also a few other companies that are on our buy list but im not going to disclose that, but IMO Navios is a great buy.

And no, we are not a boiler room…

  It sounds a lot like that show Wall Street Warriors.  I caught an episode the other night where these stockbrokers that think they are hot shit are pitching one stock.  Their company's book is almost entirely made up of SanDisk.   So this guy lands an account of an investor who puts in like $125k into SNDK at like $43/share.  A couple months later, during filming of the show, SNDK is trading down at $35/share.  So in this episode, these stockbrokers call the guy up and get him to invest $900k MORE into SNDK saying it's still a great company.    I had my laptop next to me so I look up SNDK.  It was at $14/share!!!   They lost this guy a ton of money within a 6 month period or so.  The funny (or sad) part about it was that the guy was restricted from selling a lot of the stock for 90 days.  So he definitely ate shit on that.   We did make some good money on NM earlier this year.  The exporters have done well.  But it can go just as fast or faster than it comes.   5th Street sells on people's greed.  Definitely a stockbroker, not an advisor.
Aug 29, 2008 6:57 pm

FifthStreetz

I am not bashing you at all. I wish you the best of luck. I am sure you may here a few jokes here and there, but hey there is not one Wirehouse out there that has not had a scandel or a "advisor" walk out in handcuffs. Its funny becasue people were just talking about some Ed Hood guy or whatever his name is. I mistaked his U4 for Jordan Belforts it was so f*** up and he was at jones. Bast*** deserved what he got if you ask me. America is a greedy country, a stock brokers are not the only biz that take advantage of that. So are you on broad st or wall st?
Sep 1, 2008 8:55 pm

This is an awesome thread. Keep it going.

I am looking to get in this industry. I met up with one firm and they stated I had to open 50 accounts up for the firm before I start on my own (they said it’d take 8-12 months). I don’t like that. Are all the firms like that?

Sep 1, 2008 9:11 pm

What firm is that?

Nah you can find a much better deal then that. I have seen 15 with last one given to you 30 and you do a 50/50 split and 20 you do a 10/10 joint rep  
Sep 2, 2008 10:48 am

Wow you have 167 accounts in 1 year. Very nice

You have seen boiler room right? I think that is another difference between  broker and advisor training between the smaller and largr firms
Sep 3, 2008 10:22 pm

HAHA touchy touchy, did someone touch your girl or boy, whatever you prefer in the wrong place today...haha

calm down kid, its not that serious...
Sep 5, 2008 10:50 am

oh ok, my fault then…haha

have a good day man and best of luck with the account opening
Sep 8, 2008 11:48 pm

update



had 1 sellout, guys extention expired. so I’m 6 out of 80 something in the last month.