Finding the Right Words

Finding the Right Words

Bring clients into alignment with the benefactor’s original intent

A significant part of my practice involves helping trustees navigate the unpredictable world of client relationships by identifying and managing critical conversations. In that landscape, language and communication style are key; so is understanding the client’s motivations and concerns.

 

Interpersonal Dynamics

Retaining a long-term client often hinges on a single, high value conversation with the second, third or even fourth gen

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