Commonwealth Financial Network snagged the top spot for the second time in a row in J.D. Power and Associates’ 2012 U.S. Financial Advisor Satisfaction Study, with an overall satisfaction score of 917 out of 1,000. Meanwhile, Raymond James Financial Services moved up a spot from the October 2010 survey to take second with a score of 887, compared to the industry average of 774.
But perhaps the greatest improvement came from Northwestern Mutual Investment Services, which moved from No. 7 in 2010 to No. 3 on this year’s list with a score of 831. Cetera moved up four spots to No. 6 on the list. AIG’s Advisor Group and NFP Securities were at the bottom of the list.
(Read more from Staff Writer, Diana Britton on her blog, Yield of Dreams.)